Is MySafeDomain a Scam? Here’s What Website Owners Should Know
Have you received a letter or email from MySafeDomain warning that your domain is at risk and urging you to pay for “website security services”? You’re not the only one—and you’re smart to question it.
In this post, we’ll break down:
- What MySafeDomain is (and isn’t)
- Whether MySafeDomain is a scam
- What to do if you’ve received their letter
- What the Better Business Bureau has to say
- FAQs that’ll help you avoid falling for scare tactics
What Is MySafeDomain?
MySafeDomain is a company that sells domain-related services like “security monitoring,” “malware scans,” and “risk scoring.” They send out urgent-looking letters and emails that closely resemble invoices—even though no one asked for their services.
The letters include:
- Your REAL domain name, registrar, and IP address
- A Security Risk Score (often 40/100)
- A barcode and a tear-off payment slip for $295
- A made-up “security report” to create a false sense of urgency
Want to see what it looks like? Here’s the fake audit report they created for glimmernet.com.
Spoiler: they gave us a 40/100 even though we maintain our own infrastructure and are 100% sure our site is clean!
Is MySafeDomain a Scam?
It’s not technically illegal – but it’s absolutely misleading. Here’s why many people consider MySafeDomain a scam in practice:
It Looks Like a Bill
The formatting is nearly identical to a utility invoice. There’s a due date, a return envelope, and a “remit payment” notice—all designed to trick you into thinking it’s mandatory.
It Uses Public Data to Appear Legit
They scrape WHOIS records and DNS data—publicly available from domain registrars like GoDaddy. It’s not special insight. It’s a glorified mail-merge.
The Security Score Is Arbitrary
Everyone gets a 40/100 if they’re not a customer. If you pay, it magically drops to 0. That’s not cybersecurity—that’s sales manipulation.
Already Hosting with Glimmernet? You Don’t Need This.
If you’re one of our clients, everything MySafeDomain claims to offer is already included with your Managed WordPress Hosting:
- UptimeVision™ – Monitoring domain expiration, SSL status, site uptime
- Real Malware Scanning – Both internal and external scans
- Transparent, Proactive Security – No scare tactics, just protection
Funny But True: They Told Us We Use “Prometheus”
According to their report, our web server is powered by “Prometheus.”
That’s hilarious—because we architected our entire infrastructure, and Prometheus isn’t used for serving web content. It’s a monitoring tool. And not even one that we use.
That’s like checking into a hotel and being told your room is powered by Google Sheets.
What to Do If You Receive a Letter from MySafeDomain
- Don’t Panic – It’s a solicitation, not a bill. Even the fine print confirms this.
- Don’t Pay – Unless you enjoy wasting $295.
- Remove Yourself from Their List – Visit https://mysafedomain.com/dnc
- Check Your Hosting Plan – If you’re with Glimmernet, you’re covered.
- Need Help? Contact us or comment below—we’ll review the letter with you.
External Validation: What the BBB Says About MySafeDomain
“In May 2023 BBB investigated My Safe Domain’s business practices. My Safe Domain LLC utilizes mailers in its advertising that closely resemble a bill. However, these mailers do not include the required disclaimers and language mandated for such advertisements. On March 19, 2025, BBB visited the physical address listed on their website. This address is one that is known to provide virtual office space. BBB confirmed that My Safe Domain LLC is not located at that address. Based on the information detailed above, BBB can not confirm the legitimacy of My Safe Domain LLC.”
— BBB Alert on My Safe Domain LLC
Red Flags Checklist: How to Spot the MySafeDomain Scam
- The letter looks like a bill—but you never signed up
- It includes your real domain and registrar info
- There’s a barcode “unique” identifier to make it look like you’re already a customer
- There is a due date to add urgency
- The “Security Score” is always 40/100
- They mention confusing tech terms like “Prometheus” and “C2”
- You’ve never had prior contact with the company
Related Reading
Did you get a similar letter from Domain Name Services? These types of scams show up under different names.
👉 Read our breakdown of Domain Name Services here
Frequently Asked Questions About MySafeDomain
Is MySafeDomain a scam?
Not technically, but their tactics are deceptive. They mimic official invoices, assign fake “risk scores,” and pressure you into paying for services you probably don’t need.
Why does their letter say my registrar is GoDaddy?
They pull that information from public WHOIS data. It does NOT mean GoDaddy endorses or partners with them.
What is a “Security Risk Score”?
It’s an arbitrary number (usually 40/100) they assign to non-customers to make you feel at risk. If you pay them, your score magically becomes 0.
What does “Prometheus” mean in their scan?
It’s a system monitoring tool, not a web server. Their reports often show incorrect or misleading tech terms to sound sophisticated.
Do I need MySafeDomain to protect my website?
No. If you’re using a reputable hosting provider—especially one like Glimmernet—you already have better protection built in.
TL;DR — Is MySafeDomain a Scam?
Functionally, yes. Legally. No
They use deceptive marketing, fake scores, and scare tactics to sell overpriced services. If you’re hosting with a trusted provider like Glimmernet, you don’t need them.
Not Sure If Your Site Is Secure?
We’ll take a look—no pressure, no nonsense.
👉 Contact Glimmernet for a Free Hosting Security Review
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